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苍山县工商局整治霸王条款净化消费环境  

2013-08-11 15:24:36|  分类: 默认分类 |  标签: |举报 |字号 订阅

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苍山县工商局加强消费合同格式条款自查清查宣传,引导经营者开展格式合同自查,组织消费合同格式条款检查,指导群众监督不合理格式合同条款。一是开展宣传活动指导经营者自查。该局向经营者散发《关于开展消费合同格式条款自查清查活动的通告》,讲解其中具体相关内容,对有疑问的进行耐心解答,引导经营者加强自律,指导其对格式合同条款进行梳理,开展自查自纠活动。二是组织消费合同格式条款检查。该局对经营者的格式合同条款进行检查,梳理侵害消费者权益的霸王条款,邀请相关专业人士进行点评。对经营者送达格式合同违法行为行政建议书,督促其限期整改,情节严重的立案查处。对没有示范文本的行业,指导帮助经营者制定合同示范文本,在同行业推广使用。三是引导群众监督消费合同格式条款。该局加强社会舆论监控,及时受理12315申诉举报,并通过行风热线节目,对群众反映的消费合同格式条款进行整理、汇总,采取针对性措施进行清理。向消费者发布消费警示,引导消费者避开格式合同陷阱,营造良好的购物环境。

 

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